Frequently Asked Questions

Here are some of the questions we are frequently asked. If you have a question not listed here or you would like further explanation please contact us.

What goods and services can be bought and sold?

Can I use BBX for all my purchases?

How do you guarantee new customers?

How do I account for the transactions I have made?

How do I know if I'm already operating at 100% capacity?

If I want something that is not available, What can I do?

What is the role of my dedicated account manager?

Can I charge part cash part BBX?

Is BBX income taxable?

How much should I charge or quote when I BBX it?

If I am selling my spare capacity when should I do the work?

Can I charge VAT in cash?

What is a BBX credit worth?

What is the Debt Reserve Fund (DRF)?

What are my consumer rights?

How much new business will you bring me?

How does the transaction take place?

How secure is the trading platform?

What is the structure of the business model?

How do I close my BBX account?

What is Spare Capacity?

Can I redeem my BBX for cash?

Our Fees - Explained

How do I pay my invoice?


Below are a list of the most common ‘How To’ questions.

How to Process BBX Transactions on the BBX World App

How to Process BBX Transactions via the BBX Merchant POS

How to Process BBX Transactions via the BBX trading portal

How to reset or retrieve your BBX password

How to Access Your BBX Rewards Account

    Have a question that hasn’t been covered?

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    Retail Owners

    Category: Retail Owners

    We work with a wide range of retail stock — including seasonal lines, discontinued products, surplus inventory, customer returns, display models, and slow-moving items.

    Whether you run a high street shop, ecommerce store, or wholesale operation, BBX gives you a way to convert excess stock into purchasing power instead of discounting it or writing it off.

    If it’s sellable and in good condition, there’s likely a buyer in the BBX network. We have even sold a second-hand combine harvester!

    Category: Retail Owners

    No!

    Unlike clearance platforms where you compete on price, BBX is a business-to-business trading network. You sell at your normal retail or agreed trade price, maintaining your brand value and margins.

    This helps you avoid damaging your pricing structure or undercutting your existing customer base.

    Category: Retail Owners

    BBX works particularly well for:

    • Fashion retailers with end-of-season stock

    • Online sellers with overstocked SKUs

    • Gift shops and homeware retailers

    • Electrical & appliance retailers

    • Furniture and interiors businesses

    • Health & beauty retailers

    • Wholesalers clearing warehouse space

    If you regularly carry stock or experience seasonal fluctuations, BBX can become a powerful stock-management tool.

    Category: Retail Owners

    Once your account is set up, your BBX Account Manager works with you to identify stock suitable for the network and connect you with buyers.

    Many retailers begin trading within weeks, depending on stock type and demand. The more proactive you are in listing and promoting available inventory, the faster you can convert surplus stock into usable trade credits.

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