Frequently Asked Questions

Here are some of the questions we are frequently asked. If you have a question not listed here or you would like further explanation please contact us.

What goods and services can be bought and sold?

Can I use BBX for all my purchases?

How do you guarantee new customers?

How do I account for the transactions I have made?

How do I know if I'm already operating at 100% capacity?

If I want something that is not available, What can I do?

What is the role of my dedicated account manager?

Can I charge part cash part BBX?

Is BBX income taxable?

How much should I charge or quote when I BBX it?

If I am selling my spare capacity when should I do the work?

Can I charge VAT in cash?

What is a BBX credit worth?

What is the Debt Reserve Fund (DRF)?

What are my consumer rights?

How much new business will you bring me?

How does the transaction take place?

How secure is the trading platform?

What is the structure of the business model?

How do I close my BBX account?

What is Spare Capacity?

Can I redeem my BBX for cash?

Our Fees - Explained

How do I pay my invoice?


Below are a list of the most common ‘How To’ questions.

How to Process BBX Transactions on the BBX World App

How to Process BBX Transactions via the BBX Merchant POS

How to Process BBX Transactions via the BBX trading portal

How to reset or retrieve your BBX password

How to Access Your BBX Rewards Account

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    Category: BBX Rewards

    One of the many benefits to being a BBX client, with a Silver, Gold or Black BBX account, is gaining access to the ‘BBX Rewards’ scheme. BBX Rewards, gives you access to hundreds of discounts at high street shops and large retail names – discounts that are in addition to any other discounts, already being offered! Not only can you gain access to these discounts, but so can your workforce and family!

    After opening your account you will automatically be enrolled with BBX Rewards within 20 working days. You will receive an introduction email from BBX Rewards when this happens.

    To login anytime please click here.

    If you are eager to get set up or believe you may have missed out you can speed the process up by following the below instructions:

    • Go to the BBX Rewards page
    • Scroll to the bottom to find the registration form (bottom right)
    • Complete form and submit
    • We will then send you a unique link to register your details
    • Login into BBX rewards using the above link
    • Then simply follow the on-screen instructions to obtain the rewards/cash back rewards/discounts etc!
    We will call you ASAP
    ENTER YOUR DETAILS BELOW
    Or you can call us on 0333 400 2014
    Thank You. We will contact you as soon as possible.
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    WHAT IS SPARE CAPACITY?
    FREE Spare Capacity Calculators
    * Calculate the Maximum Capacity of your business
    * Calculate the amount of Spare Capacity you have each year
    * View our tools available to capture Spare Capacity
    * Calculators available for all business types
    How much cash are you leaving on the table each year?
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    Does My Business Qualify?
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    Does My Business Qualify? How Do I Take Advantage?
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    Does My Business Qualify?
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    Does My Business Qualify?

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      WHAT IS SPARE CAPACITY?

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