Frequently Asked Questions

Here are some of the questions we are frequently asked. If you have a question not listed here or you would like further explanation please contact us.

What goods and services can be bought and sold?

Can I use BBX for all my purchases?

How do you guarantee new customers?

How do I account for the transactions I have made?

How do I know if I'm already operating at 100% capacity?

If I want something that is not available, What can I do?

What is the role of my dedicated account manager?

Can I charge part cash part BBX?

Is BBX income taxable?

How much should I charge or quote when I BBX it?

If I am selling my spare capacity when should I do the work?

Can I charge VAT in cash?

What is a BBX credit worth?

What is the Debt Reserve Fund (DRF)?

What are my consumer rights?

How much new business will you bring me?

How does the transaction take place?

How secure is the trading platform?

What is the structure of the business model?

How do I close my BBX account?

What is Spare Capacity?

Can I redeem my BBX for cash?

Our Fees - Explained

How do I pay my invoice?


Below are a list of the most common ‘How To’ questions.

How to Process BBX Transactions on the BBX World App

How to Process BBX Transactions via the BBX Merchant POS

How to Process BBX Transactions via the BBX trading portal

How to reset or retrieve your BBX password

How to Access Your BBX Rewards Account

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    Hospitality Owners

    Your account manager helps you create a promotion plan, listings, emails and targeted outreach within the BBX community.

    No, BBX is not about discounting. You trade at full value using spare capacity.

    Book a free call. We’ll map out how BBX can support your business right away.

    BBX Basics FAQs

    Your account manager helps you create a promotion plan, listings, emails and targeted outreach within the BBX community.

    No, BBX is not about discounting. You trade at full value using spare capacity.

    Book a free call. We’ll map out how BBX can support your business right away.

    Category: BBX Basics FAQs

    Just about anything that represents value, there is really no restriction and sales and purchases can either be for business or private consumption.
    There are ten generic areas that account holders spend BBX:

     

    • Regular business expenses eg. printing, vehicle maintenance, accounting, legal services, cleaning…
    • Personal expenditure eg. dentist, optician, clothing, holidays, gifts, restaurants…
    • Sponsorship, PR, Promotions, Advertising and Marketing (turn spare capacity into attracting more cash business)
    • Training – all forms of self development for you the business owner or your staff eg. specialist training, sales training, manual handling…
    • Staff incentives, bonuses, overtime, competitions, entertainment…
    • Charity – many business owners support local and national charities by using BBX.
    • Wealth creation – many global opportunities – see real estate.
    • Networking eg. A sign company buys graphic services from a fellow BBX account holder enabling them now to provide a sign and design service to their customer base.
    • Value Adding – instead of discounting, purchase a goods or service from a fellow BBX account holder eg. A car body shop instead of discounting buys towing services and offers tow and repair for its prevailing body repair price.
    Category: BBX Basics FAQs

    Unfortunately no. Not everything is available on the BBX platform although the range of goods and services increases almost daily. As a general rule fixed overheads such as PAYE salaries, rates and rent and core product items will generally not be available.For all goods and services that represent variable expenditure opportunities will be available. See ‘What goods and services can be bought and sold’ above.

    Category: BBX Basics FAQs

    We guarantee to bring you new business equal to your one-off account advertising, promotion and set-up subscription plus the annual card fee in your first 12 months or we will either refund it in how it was paid or offer you a further 12 months with no card fee – click here for full details.

    Category: BBX Basics FAQs

    If you can accept a new customer without having to outsource, sub-contract or increase fixed costs then you have spare capacity.

    Category: BBX Basics FAQs

    Inform your account manager and they will make a request to our new accounts department to source the good or services you are looking for. Alternatively you can help us help you by referring someone you may know who sells the required goods or services (not only do you in turn save cash but also you can earn extra income under the Ambassador Programme).

    Category: BBX Basics FAQs

    Your dedicated account manager has three primary roles:

     

    1. Promotes your spare capacity into the global BBX network.
    2. Saves cash in your business or improves your lifestyle by connecting you with suppliers of goods and services in the BBX network.
    3. Networks you with fellow business owners on the platform and shares trading tips.

    Your account manager does this by being in regular contact with you which could be either by phone or email depending on your preferred methods. As a bare minimum your account manager will talk to you via phone once a month. Some business owners prefer regular contact and want a phone call everyday to discuss what capacity is for sale and what opportunities are available to spend their credit on.

    Category: BBX Basics FAQs

    A BBX credit is equal to a cash pound and should be accounted for in the same way.That said when purchasing something using BBX ask yourself what did it cost me to earn my BBX? Bearing in mind if you had not sold your spare capacity what would you have now?

    Category: BBX Basics FAQs

    Not withstanding the money back guarantee there is no guarantee for the performance of the platform. That said our stated aim is to work together as a partnership to sell your spare capacity into the platform on an all good faith basis.As a guide our aim is to increase your turnover by up to 10% because that is what most businesses can handle before increasing fixed costs.

    Category: BBX Basics FAQs

    Spare Capacity is the ability to take on more business without increasing fixed cost.Spare capacity is also known as “downtime, excess inventory, unproductive/unsold assets or deal capital” and there is an estimated £5 trillion pounds of it world-wide.Unsold appointment time, empty hotel rooms, unsold venue passes, unfilled advertising space, rapidly depreciating stock, end-of-line items or oversupplied products all represent lost revenue which otherwise will never be recovered.It is BBX’s mission to transform this otherwise lost profit into new income and investments for corporations, companies and SME’s.

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