Children from Plymouth and the immediate surrounding area are put in touch with us for support when they have experienced or are anticipating the death of someone special. This is often a call into the charity’s first Steps Advisory line. We usually begin with a conversation with each family. For some, this might offer enough reassurance or ideas to help. Where a family would like more, then an initial home visit is usually offered so that we can hear how things have been and decide together, how we can be of most help.

Our first steps advisory line is open* on Tuesday’s, Wednesday’s and Friday’s between 10 am and 12 pm. To access, please call 01752 424348.

Outside of these times, there are other helplines available:
Winston’s Wish – 08088 020 021
Child Bereavement UK – 0800 02 888 40

*Due to our staff currently having to work from home, anyone wishing to receive any advice should ring 01752 424348 and leave a message. This will be picked up by one of the team and dealt with as soon as possible. We apologise for any inconvenience that this causes.

Many of the children we meet say that they feel alone in their grief because they feel like they are the only one in their class or school who has been bereaved. Attending one of the group programmes means that they meet other children who have been through something similar and truly understand the impact bereavement can have. We run three short term therapeutic group programmes each year during school term times. Sessions are held on a weekly basis during the evening and we have separate groups for primary school-aged children, secondary school-aged young people and their parents/carers. The sessions use creative activities to enable the children to express their feelings of grief; share their memories and explore ways of coping. The aim is that children come away with skills and items that will be helpful for now and the future. At the end of each programme we provide a day trip for all of the families and hold a review session where they can reflect on their experience of our service, this helps us to develop what we do.

We have always offered support and information to families where someone significant is terminally ill. We have recently developed this work, with help from Comic Relief, to provide a more comprehensive service to children who have a loved one with a terminal illness. Where appropriate, we support by regular contact and issue children’s bereavement books to help them understand the process. This is where we can help to reduce the uncertainty and stressful situation at home.

Where a group is not appropriate because the family have specific or complex needs, we offer one to one work or family therapy. These sessions are still based on the same principles and may still use some of the same creative activities.

Launched in January 2021, our new group offers young people the opportunity to get to know and connect with other young people who have been bereaved, while engaging in activities based around building resilience, wellbeing and having fun, supported by a member of Jeremiah’s Journey Clinical Team. It runs once a month and is open to any young person aged between 9 and 12 who has been bereaved, whether they have worked with us before or not.

We offer some individual sessions to those parents/carers who need the space to consider their own grieving in order to better support their children.

For those families who have used our service, in particular those who have been through a group programme, we invite them to our Christmas Party and Easter Egg Hunt. This is a chance for them to relax and have fun together, with the hope that the friendships that they have made at Jeremiah’s Journey will continue long after their time with us. We are always here if a family requires further support in the future.