What is your most valuable asset for your Business? Is it Customer? Then you need to keep a Good Overview of Your Customers. Our CRM will help you to increase the business value.
The value of a CRM system
Here are 4 reasons why our CRM system can be your greatest asset.
- It allows you to register your leads and contacts
You never know when a lead is ready to buy from you. Probably not today anyway. Keep them warm.
It is never too late to start organizing your customers and contacts. You need some basic categories to make your data efficient so that you can implement your CRM strategy to fulfil their needs.
You need categories like Customers, Lost Customers, Prospects, Suppliers, Partners, Potential Partners, Influencers and Inactive Customers.
You could also consider dividing customers for each segment with our CRM. So you might get rid of your complex spreadsheets once and for all.
2.You can track all customer interactions – from everyone in your company.
Next time you talk to a customer or prospect, you get the upper hand when you know what that company is talking about. You can get the person to feel seen and important. And this history builds a long-term relationship. Emails should be in your system, and not in each person’s mailbox.
3.It reveals possibilities.
How many prospects have you “not sold to” yet?
Most likely a lot. I usually tell sales team that a “no” most likely means “not today”. Most companies keep their current supplier until they are ignored. That’s why keeping them alive and kicking in your CRM database is so important. And if you have an effective email marketing strategy or a great seminar plan, their business might be yours for the next quarter.
- It makes your most valuable asset – the customer data – remain.
You employee may change jobs. Have you ever experienced someone leaving you, and nothing is left behind?
The sales pipeline wasn’t up to date. The contacts wasn’t updated. The important contacts wasn’t registered – because all relevant information was stored locally. Don’t let it happen to you.
Business without CRM
| · More administration, less selling. |
| An active sales team generates a flood of data. They can be out on the road talking to customers, meeting prospects and finding out valuable information – but all this information gets stored in handwritten notes, laptops, or inside the heads of your salespeople. |
| · Ensure nothing falls through the cracks |
| Details can get lost, meetings are not followed up promptly and prioritising customers can be a matter of guesswork rather than a rigorous exercise based on fact. And it can all be compounded if a key salesperson moves on. |
Without a CRM system, it’s difficult to focus on the customer.But, companies that invest in CRM are using its value to put the customer at the heart of their business, which is the fastest way to increase sales and profits. Hopefully, these 4 reasons above help you realize that CRM is no longer optional, but a must-have for your business.
Feel free to contact Mr. Nagendra Mishra
Email: nagendra.mishra@bbxworld.com
Mobile: 07913027482
