Service Quality Institute Ask Yourself… Do you run a business with more than 15 employees? Do you see superior customer service as a competitive advantage? Would you be interested in significantly improving your customer service by all employees? How would you rate your customer service on
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Read more →In this competitive economy it is essential that you attract and keep clients. Customer service is a critical part of this process. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing;
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