Carter Consultancy provides an extensive range of training, consultancy and coaching across Customer Experience, Change Management, Continuous Improvement and more.
Is your organisation ready to improve customer experience, streamline operations and build a culture that embraces change?
Carter Consultancy delivers tailored training, consultancy and coaching in:
- Customer Experience (CX)
- Change Management (CM)
- Continuous Improvement (CI)
- Leadership Development
- Operational Excellence
No off-the-shelf programmes. Every workshop is designed around your business, your people and your goals.
Working collaboratively with your team, Carter Consultancy helps identify the root causes of challenges, create sustainable cultural change and deliver measurable business improvements that continue long after the workshop ends.
Workshop Options: Choose the Right Session for Your Organisation
3-Hour Introduction Workshop – £595
- Perfect for organisations wanting:
- A high-level introduction
- Leadership alignment and awareness
- Initial ideas and opportunities
- A focused, practical session
Full-Day Introduction Workshop – £1,495
Ideal for organisations wanting:
- Greater depth across CI, CX, and CM methodologies
- Interactive exercises and group activities
- Team collaboration and discussion
- Defined opportunities and next-step actions
Outcomes
Awareness – Build understanding of proven methodologies
Alignment – Create shared language and understanding
Ideas – Generate improvement opportunities
Momentum – Take the first step towards meaningful change

Interested? Contact Dave on 07590043454 or email dave@carter-consultancy.com
Alternatively, contact Muhammed from BBX on muhammed.raja@bbxworld.com or – 01708 579007






