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The Concept Media Group Service and Quality Promise


Our Promise

To Concept Media Group, the smooth running of our delivery on your Video Production or Advertising Campaign requirement is our core objective. That is why we have invested in strategies to ensure we stay ahead of the curve whilst keeping our services at a competitive price.

Although our business is Video Production, Broadcast and Live Streaming, we do a lot of listening! Here are some of the things we do differently


1. Continual Improvement Programme – CIP

We use a Continual Improvement Programme to ensure we deliver the best service we can, time after time. We employ a Kaizen approach which ensures we successfully reflect, learn and grow both the quality of our live streaming capability and our team.

Planning and rehearsal

Research, Planning and technical rehearsals are a critical part of our preparation for your work.

Logging, Feedback and Reflection

We record notes during each project to identify what work well or needs further attention. We take feedback from our clients via a CIP Form. We also run team wash-up meetings to share ideas, observations and improvements.

Development and Strategic Improvement

We then take responsibility to action the changes identified by the CIP. We are continually investing in our equipment and developing better technical executions and service designs.

2. Planned mitigation and keeping a cool head

Some of the environment we work in can present it’s challenges that require swift resolution. We have fallback procedures and redundant systems to handle issues that may arise.

3. Investment in new technologies, training & development.

At Concept Media Group, we do more than buy new Video Production kit regularly. We develop and build new live streaming systems and write custom software to improve the quality of our product and the experience both you and your viewers have.


Video Production Packages


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Need regular Video Content Production?


Why not Subscribe to our services and SAVE!

Our subscriptions allow you to spread the cost of your filming sessions monthly. From quarterly (4 times a year) filming sessions up to daily sessions (work days), you can manage your costs easily and smooth out the peaks and troughs of budgeting for video production. This is also an ideal way to ensure you come within your monthly spend limits whilst allowing funds for other business activities.

We also go the extra mile for our subscription customers – once you’re set up at our studio, we can make your content faster, more consistently and could even offer the opportunity to increase the amount of content we create during your sessions.

The Video Production by Subscription packages below set out options for the frequency and type of production, whilst also showing you the monthly cost and the effective cost savings you can make when compared to buying professional video production one-off.


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For more information speak with Paul on 02030029242 or email paul.emerton@conceptmedia.group

Alternatively speak with Juan at BBX on 01395 642387 or email Juan.harris@bbxworld.com

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