Phoneta, taking your calls

ABOUT US

At Phoneta we’re always on the phone so you don’t have to be.

Specialists in telephone answering we take your calls 8 am to 6 pm, 365 days a year for over 27 years.

At Phoneta we love what we do and our dedicated team handles all of your calls as if they were in your own office. This allows your business to have all day customer service capability and maximises your marketing so you never miss a lead. Instantly grow your team, increasing your business hours, as well as giving you the freedom away from your phone to focus on running your business, knowing that we are looking after your customers like they are our own.

We tailor each call to your business and collect the information you need, passing it over to you and always confirming the message has been received so no call is missed and no customers are left waiting.

With 3 out of 4 people hanging up without leaving a message, what is a missed call worth to your business?

PACKAGES

BBX SME PACKAGE (SMALL)

Telephone cover Monday to Friday, from 8 am to 6 pm.

600 Call Answering Credits valid for 1 year, this will allow you to spread your call answering over peaks and troughs in your business without unused credits some months and having to purchase extra on other months.

Each call will be emailed to you with details of the caller, contact details and a brief description of the call.

Support and ongoing assistance while call credits remain.

£1,500 BBX + VAT

BBX SME PACKAGE (LARGE)

Telephone cover Monday to Friday, from 8 am to 6 pm.

1,800 Call Answering Credits valid for 1 year, this will allow you to spread your call answering over peaks and troughs in your business without unused credits some months and having to purchase extra on other months.

Each call will be emailed to you with details of the caller, contact details and a brief description of the call.

Support and ongoing assistance while call credits remain.

£2,500 BBX + VAT

If you use your credits within one year, simply purchase another package and carry on.