Marketing & Customer Service 
Biography
Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows the only way you can attract more customers is to create jaw-dropping marketing. Not only that but great customer service leads to lucrative, repeat business.
So how do you create highly successful marketing ideas? And how can you design a customer experience that has you talked about for decades to come?
Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.
In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too. Companies across six continents have outperformed their competitors by using Geoff’s unique insights on customer service and marketing.
Geoff’s on-stage presence will have you on the edge of your creative seats.
BE ENTERTAINED…. Laugh out loud at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost effective ideas that will have the world talking about your business.
BECOME ENGAGED… Kick off your event with a bang. Close with an explosion of creative ideas.
LEAVE INSPIRED… Make massive changes tomorrow. Become the brand of choice in the eyes of your customers.
How do you know it works? Results.
OMG Marketing: A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%.
Celebrity Service: EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their world-wide service offering to pupils and had them nominated for a UK Customer Experience Award 2016. Inspired to upgrade their service levels for their B2B clients, Motodirect went on to be awarded ‘Wholesaler of the Year 2016’ by Motorcycle News.
Testimonials
“We booked 2 speakers for our MADE conference through USB. Their precise understanding of our needs, attentive and professional customer service, and clear communication made booking a speaker with them a very easy and enjoyable experience. We are looking forward to working with them again in the future.”
“A big vote of thanks to USB UK for their help with the programme for the 30th CIMA Annual Members in Practice Conference. USB’s experience in ways of meeting Conference objectives and their judgement in recommending the most appropriate speakers was extremely valuable to me as organiser.”
“USB’s provided us with a number of different speakers at a number of events and has never disappointed. I love that you can have an honest chat about what kind of speaker or topic you want and your budget with the confidence you’re going to get someone great. Their recommendations have been spot on and they are now my go to people for all bookings. Highly recommend working with the USB UK Team.”
TO BOOK YOUR MOTIVATIONAL SPEAKER
CONTACT:
Micheal Arnot
TEL: 01207 524 848
BBX ACCOUNT MANAGER: Gillian
gillian.short@bbxuk.com
