We can offer all home users and business’s monthly support packages which would help maintain all IT equipment depending on the level of support you need. We offer support packages for home users and business users at a great price meaning the packages are ideal for smaller businesses.
At Kris’s Computers we can also provide bespoke packages which are altered to your needs.
However the already established packages monthly costs are:
Bronze – £10
Silver – £15
Gold – £20
Platinum – £50
SUPPORT OFFERED | BRONZE | SILVER | GOLD | PLATINUM |
Design, specification and installations of computer, printer and peripheral equipment (supplying hardware at extra cost) |
√ |
√ |
||
Design, specification and installations or wired/wireless networks |
√ |
√ |
√ |
|
Support in network/broadband |
√ |
√ |
√ |
√ |
Support in computer security (supplying software at extra cost) |
√ |
√ |
||
Support in computer security |
√ |
√ |
||
Design, specification and installations of backup facilities (supplying backup devices at extra cost) |
√ |
√ |
||
Design, specification and installations of backup facilities |
√ |
|||
Design, specification and installations of software and upgrades (supplying software at extra cost) |
√ |
√ |
||
Design, specification and installations of software and upgrades |
√ |
|||
Computer training at extra cost |
√ |
√ |
||
Computer training |
√ |
√ |
||
Remote access support |
√ |
√ |
√ |
|
Data recovery and transfers |
√ |
√ |
||
Monthly newsletters |
√ |
√ |
√ |
|
24/7 support |
√ |
√ |
√ |
√ |
Mac’s, PC’s, tablets and laptop support |
√ |
√ |
√ |
√ |
Monthly health check on all IT equipment |
√ |
√ |
||
Software support |
√ |
√ |
√ |
√ |
Parental locks |
√ |
√ |
√ |
√ |
One direct contact to follow through your problem |
√ |
√ |
√ |
√ |
Weekly operating systems, anti-virus and firewall checks and fixes |
√ |
|||
Regular reports |
√ |
√ |
||
Regular meetings |
√ |
|||
Can perform some diagnostics at your home/workplace |
√ |
√ |
√ |
|
15% discount of any home repairs |
√ |